Enaimco runs entirely in your web browser, but the 3D field model is rendered on your own machine using its graphics hardware. This article lists the minimum and recommended requirements so the platform — and especially the 3D model — loads and performs as expected.
Supported browsers
Enaimco runs best in the latest version of Google Chrome or Microsoft Edge.
Keep your browser up to date
Use a desktop or laptop rather than a mobile device or tablet
Internet Explorer and outdated versions of Safari are not supported
Hardware acceleration must be enabled in your browser settings (it is on by default)
Minimum and recommended hardware
Minimum
8 GB RAM
A GPU (graphics processor) with WebGL 2.0 support — integrated or dedicated
A current, supported operating system with up-to-date graphics drivers
A stable broadband internet connection
Recommended
16 GB RAM or more
A dedicated graphics card
A high-speed, stable internet connection — large models with detailed assets and media benefit from more bandwidth
Why a GPU is required
The 3D model is rendered locally in your browser, so your machine needs graphics hardware to display it. Without a GPU, the 3D model will not load — the rest of the platform may still work, but the 3D view will fail or appear blank.
Virtually every modern PC or laptop includes a GPU, either integrated into the processor or as a separate dedicated card, so most users never need to think about this. The exception is virtual machines and remote desktops, which frequently have no GPU at all.
Using Enaimco on a virtual machine or remote desktop
If you access Enaimco through a virtual desktop (Azure Virtual Desktop, Citrix, VMware Horizon, or a similar remote desktop environment), your virtual machine must be provisioned with a GPU. Many standard VM configurations chosen for office productivity work have no GPU at all — neither dedicated nor integrated — and cannot render the 3D model.
A common example in Microsoft Azure is the Dasv5 series, a general-purpose size that Microsoft lists with no accelerators. It is a capable VM for everyday applications, but it cannot display the 3D model.
GPU-enabled Azure alternatives
If your organization runs on Azure, the NV family is the size family intended for remote visualization and virtual desktops. Current options include:
NVads A10 v5 — NVIDIA A10 GPU, available in partial-GPU sizes (from 4 GiB of GPU memory upward), so you only pay for the fraction of a GPU you need
NVads V710 v5 — AMD Radeon Pro V710 GPU, also available in partial-GPU sizes and with no separate GPU licensing cost
The smallest size in either series is generally sufficient for Enaimco. If your IT team is currently on an older GPU size such as NVv3 or NVv4, note that Microsoft has scheduled both for retirement on 30 September 2026, so a move to one of the v5 series above is worth planning regardless.
Other cloud providers offer equivalents — for example, GPU-enabled instances in AWS or Google Cloud. If you are not on Azure, or you are unsure which size fits your use, contact us and we can suggest options for your IT team to review.
How to check whether your machine has a GPU
On Windows: open Task Manager, go to the Performance tab, and look for a GPU entry in the left-hand list. If there is none, your machine has no usable graphics hardware.
In any browser: visit a WebGL test page such as get.webgl.org/webgl2. If it reports that WebGL 2 is unavailable, the 3D model will not render on that machine.